Toni Morgan

AI Product Leader & Strategist

Trust, Safety, and Responsible AI

Toni Morgan

AI Product Leader & Strategist

Trust, Safety, and Responsible AI

Building better judgment for increasingly intelligent systems.

I connect technical evidence, human behavior, governance, and culture to help teams make better decisions about trust, safety, and responsibility in AI products.

Building better judgment for increasingly intelligent systems.

I connect technical evidence, human behavior, governance, and culture to help teams make better decisions about trust, safety, and responsibility in AI products.

Featured Thinking

Featured

"Regenerate” does not tell the user that the first result was wrong. It promises that the next result could be more novel, accurate, interesting, or creative. That promise is part of the delight. It can also turn generation into a search for the system’s weakest boundary.

Product Judgment

Latest

When English needed several phrases to describe an experience, a Yoruba commenter offered one expression. Following that expression revealed what can happen when meaning travels across languages but the systems meant to retrieve it cannot follow.

Culture & Institutions

Trust isn’t a byproduct of good intentions. It’s shaped by incentives, power, and lived experience. Designing for it means treating misalignment as a starting point, not a failure.

Product Judgment

EXPERIENCE ACROSS

TikTok
Harvard University
MIT
Northeastern University

Selected Work

Platforms & Governance

Operationalizing Responsible AI

TikTok · Columbia Business School

A conversation about moving responsible AI from principle to practice across product development, governance, and organizational decision-making.

Platforms & Governance

Best Practices for Responsible AI

TikTok · Fiddler AI

Practical guidance for integrating responsible AI practices into the development and deployment of generative systems.

Systems & Institutions

Secure and Responsible Tech Policy Foundations

The Dais · Toronto Metropolitan University

An invited course session connecting product development, public policy, and the governance of emerging technologies.

Occasional notes on AI, judgment, and complex systems.

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Occasional notes on AI, judgment, and complex systems.

By subscribing, you agree to receive occasional emails from Toni Morgan. You may unsubscribe at any time. Privacy Policy

Occasional notes on AI, judgment, and complex systems.

By subscribing, you agree to receive occasional emails from Toni Morgan. You may unsubscribe at any time. Privacy Policy

Toni Morgan

© 2026

All Rights Reserved

Views expressed here are my own and do not represent Salesforce or any current or former employer.

© 2026

All Rights Reserved

Views expressed here are my own and do not represent Salesforce or any current or former employer.

Toni Morgan

© 2026

All Rights Reserved

Views expressed here are my own and do not represent Salesforce or any current or former employer.