Thinking

Essays and research notes on AI systems, product judgment, governance, trust, and the institutions that shape them.

Writing from practice, research, and observation.

Product Judgment

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9 MIN READ

Multilingual AI can recognize when two expressions occupy the same semantic neighborhood. But who decides whether they live at the same address? A Yoruba expression led me to ask what our machines preserve, and what they flatten, when meaning crosses languages.

Culture & Institutions

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10 MIN READ

When English needed several phrases to describe an experience, a Yoruba commenter offered one expression. Following that expression revealed what can happen when meaning travels across languages but the systems meant to retrieve it cannot follow.

Product Judgment

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9 MIN READ

"Regenerate” does not tell the user that the first result was wrong. It promises that the next result could be more novel, accurate, interesting, or creative. That promise is part of the delight. It can also turn generation into a search for the system’s weakest boundary.

Product Judgment

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8 MIN READ

Trust isn’t a byproduct of good intentions. It’s shaped by incentives, power, and lived experience. Designing for it means treating misalignment as a starting point, not a failure.

Culture & Institutions

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10 MIN READ

Most of us are expected to exercise good judgment inside systems we did not build, do not control, and cannot fully see. If judgment develops through observation, feedback, and shared practice, then helping people “know better” is not only an individual responsibility. It is a design challenge.

Governance

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8 MIN READ

A gate determines whether something can pass. A decision system helps people determine what should happen, why, under which conditions, and with whose continued ownership.

Views expressed here are my own and do not represent Salesforce or any current or former employer.